Vinted Users Express Displeasure About Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods after backlash from users.
